Information We Collect

Depending on how you use our website, we may collect information such as:

• Name
• Email address
• Billing and shipping address
• Phone number
• Order and transaction information
• Products viewed, added to cart, or purchased
• Device, browser, and IP address information
• Website usage and interaction data
• Information you provide when contacting customer support

Payment card information is handled by our payment and checkout service providers. CLACYRO does not intentionally store complete payment card numbers on our own website servers.

How We Use Your Information

We may use personal information for legitimate business purposes, including to:

• Process and fulfill orders
• Provide shipping and order tracking
• Process returns, exchanges, and refunds
• Communicate with you about your order
• Respond to customer service requests
• Maintain and improve our website
• Prevent fraud and protect our customers and business
• Measure website performance and advertising effectiveness
• Comply with applicable legal obligations

Cookies & Similar Technologies

Our website may use cookies, pixels, local storage, and similar technologies to operate the store, remember preferences, understand website usage, measure performance, and support advertising.

These technologies may collect information such as your browser type, device information, pages visited, referring pages, approximate location, and interactions with our website.

You can control or delete cookies through your browser settings. Disabling certain cookies may affect some website or checkout features.

Analytics & Advertising

We may use analytics and advertising services to understand how visitors interact with CLACYRO and to measure the performance of our marketing.

These service providers may use cookies or similar technologies to collect information about visits, interactions, purchases, and devices in accordance with their own privacy policies.

Depending on your location, you may have additional rights regarding certain advertising or tracking technologies.

How We Share Information

We do not sell personal information for money.

We may share information with trusted service providers when necessary to operate our business, including:

• E-commerce and website platform providers
• Payment and checkout providers
• Shipping, logistics, and order tracking providers
• Customer support providers
• Analytics and advertising providers
• Fraud prevention and security providers
• Professional or legal service providers where necessary

We may also disclose information when required by law or when reasonably necessary to protect our legal rights, customers, or business.

Order & Payment Information

When you place an order, payment and checkout information may be processed by third-party payment providers. Their handling of your information is governed by their own privacy and security practices.

We receive the information necessary to confirm your payment, process your order, provide customer support, and maintain transaction records.

International Data Processing

CLACYRO serves customers in multiple locations. As a result, information may be processed or stored in countries other than the country where you live.

Where required by applicable law, service providers use appropriate safeguards for international transfers of personal information.

How Long We Keep Information

We retain personal information only for as long as reasonably necessary for purposes such as fulfilling orders, providing customer support, maintaining business and tax records, preventing fraud, resolving disputes, and complying with legal obligations.

Data Security

We use reasonable administrative, technical, and organizational measures designed to protect personal information.

However, no online service or method of electronic transmission can be guaranteed to be completely secure.

Your Privacy Rights

Depending on where you live, applicable privacy law may provide rights concerning your personal information, which may include the right to:

• Request access to personal information we hold about you
• Request correction of inaccurate information
• Request deletion of certain personal information
• Request a copy of certain information
• Object to or restrict certain processing
• Withdraw consent where processing is based on consent

Some rights may be subject to legal exceptions, identity verification, and record-retention requirements.

California Privacy Rights

California residents may have additional rights under applicable California privacy laws, including rights to request information about certain personal information practices, request deletion or correction, and exercise applicable opt-out rights.

We will not discriminate against you for exercising privacy rights provided by applicable law.

Children's Privacy

Our website is not directed to children under the age required for independent consent under applicable law, and we do not knowingly collect personal information from children for the purpose of marketing our products to them.

Third-Party Links

Our website may contain links to third-party websites or services. CLACYRO is not responsible for the privacy practices, content, or security of websites operated by third parties.

We encourage you to review the privacy policies of third-party services before providing personal information to them.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes to our business, technology, services, or legal requirements.

The version published on this page will be the current version of our Privacy Policy.

Contact Us

If you have questions about this Privacy Policy, your personal information, or a privacy request, please contact our customer care team.