1. About These Terms

This website is operated by CLACYRO. Throughout the site, the terms “we”, “us”, and “our” refer to CLACYRO.

These Terms apply to all visitors, customers, and other users of the website. If you do not agree with these Terms, please do not use the website or place an order.

2. Online Store Terms

By using this website, you confirm that you are legally permitted to enter into a purchase agreement in your jurisdiction.

You may not use our products, website, or services for unlawful purposes or in violation of applicable laws and regulations.

3. Product Information

We make reasonable efforts to display product descriptions, photographs, specifications, colors, and other product information accurately.

However, colors and appearance may vary slightly depending on lighting, photography, screen settings, manufacturing variation, or other factors.

We may update product information, availability, specifications, or descriptions when reasonably necessary.

4. Prices

Prices are displayed on the website in the currency shown at the time of purchase. Prices may change from time to time without prior notice.

The price applicable to your order is the price displayed when the order is submitted, subject to correction of obvious pricing or technical errors.

5. Promotions & Discount Codes

Promotional offers and discount codes may be subject to specific eligibility, expiration, product, or order-value requirements.

Unless otherwise stated, promotions cannot be combined with other offers. We reserve the right to cancel or modify a promotion where permitted by law, including in cases of error, misuse, or abuse.

6. Orders

Submitting an order does not guarantee acceptance. We reserve the right to refuse or cancel an order where reasonably necessary, including in cases of:

• Product unavailability
• Suspected fraud or unauthorized payment activity
• Incorrect pricing or product information
• Shipping restrictions
• Duplicate or unusually large orders
• Technical or system errors

If an order is cancelled after payment has been collected, the applicable amount will be refunded according to the original payment method and provider process.

7. Payment

Payment is processed through the payment methods available during checkout. Payment availability may vary by location, device, currency, or payment provider.

By submitting payment information, you represent that you are authorized to use the selected payment method.

Payment processing may be handled by third-party payment or checkout providers subject to their applicable terms and privacy practices.

8. Shipping

Shipping options, availability, and charges are shown on our website or during checkout.

Delivery times are estimates and may be affected by carrier delays, customs, weather, holidays, incorrect address information, or other circumstances outside our reasonable control.

9. Returns & Exchanges

Eligible products may be returned or exchanged within 30 days of delivery, subject to the eligibility requirements in our Return Policy.

Products should be returned in their original condition and should not be used, worn, damaged, or altered after delivery.

For approved returns caused by a damaged, defective, or incorrect item, CLACYRO will cover the applicable return shipping cost.

For eligible change-of-mind returns, the customer is responsible for return shipping.

10. Refunds

Approved refunds are issued to the original payment method.

After a refund is processed, your bank or payment provider may require additional processing time before the funds appear in your account. This commonly takes approximately 5–10 business days.

11. Order Information

Customers are responsible for providing accurate shipping, contact, and payment information when placing an order.

If you notice an error after placing your order, contact us as soon as possible. We cannot guarantee that an address, product, or other order detail can be changed once fulfillment has started.

12. Intellectual Property

Unless otherwise stated, website content including text, branding, graphics, layouts, product photography, logos, and other materials is owned by CLACYRO or used with permission.

You may not reproduce, distribute, publish, commercially exploit, or create derivative works from our website content without appropriate authorization.

13. User Submissions

If you submit reviews, feedback, photographs, comments, or other content to us, you confirm that you have the right to provide that content and that it does not violate applicable laws or the rights of another person.

Where permitted by law, you grant us permission to use voluntarily submitted reviews and feedback for operating, improving, and promoting our business.

14. Prohibited Uses

You may not use the website to:

• Engage in unlawful or fraudulent activity
• Attempt unauthorized access to the website or related systems
• Transmit malware, harmful code, or malicious content
• Interfere with website security or operation
• Misuse another person's personal or payment information
• Scrape or reproduce protected content in violation of applicable law

15. Third-Party Services

Our website may rely on third-party services such as payment processors, checkout providers, analytics services, shipping providers, and other technology providers.

We are not responsible for third-party services outside our reasonable control. Your use of those services may also be subject to the provider's own terms and policies.

16. Website Availability

We aim to keep our website available and functioning properly, but we do not guarantee uninterrupted or error-free operation.

We may temporarily suspend or modify website functionality for maintenance, updates, security, technical issues, or other legitimate operational reasons.

17. Disclaimer

To the extent permitted by applicable law, the website and its content are provided on an “as available” basis.

Nothing in these Terms excludes rights or protections that cannot legally be excluded under applicable consumer protection law.

18. Limitation of Liability

To the maximum extent permitted by applicable law, CLACYRO will not be liable for indirect, incidental, special, or consequential losses resulting from use of the website or products where such liability may lawfully be limited.

This section does not limit liability that cannot legally be excluded or limited.

19. Indemnification

To the extent permitted by law, you agree to be responsible for losses or claims resulting from your unlawful misuse of the website or violation of these Terms.

20. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will continue to apply to the fullest extent permitted by law.

21. Changes to These Terms

We may update these Terms from time to time to reflect changes to our website, business operations, products, services, or legal requirements.

The Terms published on this page will be the current version.

22. Privacy

Our handling of personal information is described in our Privacy Policy.

23. Contact Us

If you have questions about these Terms, an order, or our services, please contact our customer care team.